Exchange & Return Policy

 

We accept exchanges/returns of unused and undamaged items within 10 days from the date you received your order only if your items are returned in the original packaging, including any signature packing materials. Before you send your items back to us you need to send an email to info@lovecanbag.com. You will then receive returns instructions by email. Please do not send anything back without contacting Love Can Bag as this may lead to longer handling time and delayed refunding.

We offer free returns service, if you would like to return your purchase this will be at our expense. Please note that you are responsible for the shipping until we have received the returned goods.
Items purchased from Love Can Bag’s online store can also be exchanged or returned at our Istanbul store.
We will email you when we receive your return and reimburse the purchase price of the returned items to the original payment card once we have approved the condition of the goods.

Love Can Bag is not able to refund customs duties and taxes on orders shipped outside Turkey. However you may be able to recover these by contacting your local customs bureau directly.
To arrange an exchange or return, please contact us at info@lovecanbag.com or +90 532 374 31 57.
Return Address: Asma Sokak Serhan Yahşi Evleri, Ortakent – Bodrum, Turkey